At Study Mart, accessible from www.studymart.shop , one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Study Mart and how we use it.
Information We Collect
We collect information to provide better services to our users. This includes:
Personal Information: Name, email address, phone number, and shipping address provided during checkout.
Payment Details: We use secure third-party payment gateways. We do not store your credit/debit card details on our servers.
Log Files: Like most websites, we collect data such as IP addresses, browser type, and time stamps to analyze trends and manage the site.
How We Use Your Information
To process and deliver your orders.
To improve our website and customer service.
To send periodic emails regarding your order or promotional offers (you can opt-out anytime).
To prevent fraudulent transactions.
Cookies
Study Mart uses ‘cookies’ to store information about visitors’ preferences and the pages on the website that the visitor accessed or visited. This helps us optimize the user experience.
Third Party Privacy-Polices
Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.
Refund & Return Policy
At Study Mart, we strive to ensure that our customers are 100% satisfied with their purchase. If you are not happy with your order, we are here to help.
Return
You have 7-Days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
The item must be in the original packaging.
Items like personalized stationery or used pens/markers are not eligible for return.
Refund
Once we receive your item, we will inspect it and notify you that we have received your returned item.
If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within 3-5 working days, depending on your card issuer’s policies.
Exchanges (If applicable)
We only replace items if they are received defective or damaged. If you need to exchange it for the same item, send us an email at help@studymart.shop
Shipping and Returns
You will be responsible for paying for your own shipping costs for returning your item unless the product arrived damaged.
Shipping costs are non-refundable.
Contact Us
If you have any questions on how to return your item to us, contact us:
